Torch-Proxies-Dashboard
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  • Welcome!
  • Let’s Get You Started
    • Account Overview
    • Proxy Generation
  • Purchase
    • Purchase Reseller Credits
    • Credit Allocation
    • Subscribe to Residential plan
    • Subscribe to ISP Plan
  • Residential Proxies
    • Residential Product Overview
    • FAQs
  • ISP Proxies
    • ISP Product Overview
    • FAQs
  • Whitelist
    • Whitelist your IPs
    • Remove your Whitelisted IPs
  • Sub-Users
    • Create Sub-users
    • View existing sub-users
    • Update data for existing sub-users
  • Billing
    • Manage Subscription
    • Billing Analytics
  • Support
    • Support Channels
    • API Access
  • Affiliate Programme
    • How to Join with Torch Labs Affiliate Programme?
    • Affiliate Dashboard
  • General faqs
    • FAQs
      • How Usage Overview Graph looks like?
      • How to Test Your Proxies using BPProxy
      • How to Check Your Proxies Using IPinfo
      • How to Unblock My Account
      • How can I get a refund if I don’t like the proxies or they don’t work for my use case?
      • How do I cancel my proxy subscription?
      • How can I change the password of a residential proxy?
      • What Is The Common Proxy Error List?
      • What is the difference between username/password authentication and IP whitelist authentication?
      • What happens if my proxy expires? Can I recover it?
      • What is the difference between residential, isp, datacenter and mobile proxies?
      • What’s the difference between a subscription plan and a pay-as-you-go plan?
      • Why are my proxies not working or failing to connect?
      • Why is my proxy speed slow or inconsistent?
      • Why do my proxies look the same format after purchasing XX GB?
      • Why do I get SSL/connection errors when using proxies with certain sites (e.g., api.axs.com)?
      • Can I get a trial proxy or a free trial before purchasing?
      • Can I get 0 fraud score and fresh IPs
      • Can I pay for proxies with cryptocurrency?
      • Can I get the discount code available for Residential and ISP Proxies?
      • Can you provide a trial and what is your Discord invite link?
      • Do your proxies work with UDP connections?
      • Do you offer discounts on proxy plans?
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  1. General faqs

FAQs

How Usage Overview Graph looks like?How to Test Your Proxies using BPProxyHow to Check Your Proxies Using IPinfoHow to Unblock My AccountHow can I get a refund if I don’t like the proxies or they don’t work for my use case?How do I cancel my proxy subscription?How can I change the password of a residential proxy?What Is The Common Proxy Error List?What is the difference between username/password authentication and IP whitelist authentication?What happens if my proxy expires? Can I recover it?What is the difference between residential, isp, datacenter and mobile proxies?What’s the difference between a subscription plan and a pay-as-you-go plan?Why are my proxies not working or failing to connect?Why is my proxy speed slow or inconsistent?Why do my proxies look the same format after purchasing XX GB?Why do I get SSL/connection errors when using proxies with certain sites (e.g., api.axs.com)?Can I get a trial proxy or a free trial before purchasing?Can I get 0 fraud score and fresh IPsCan I pay for proxies with cryptocurrency?Can I get the discount code available for Residential and ISP Proxies?Can you provide a trial and what is your Discord invite link?Do your proxies work with UDP connections?Do you offer discounts on proxy plans?
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Last updated 4 hours ago